There is a mismatch between the version of the Remote Procedure Call (RPC) service requested by the client and the service available on the server.
This problem might be the result of an incorrect "Name to Address" resolution.
There is a mismatch between the version of the RPC service used by the License Manager (lgtolmd) and the services available on the server. The default RPC version for lgtolmd is two.
Use rpcinfo to verify that the server and the clients are running the same version of RPC. For operating systems without the rpcinfo utility, it is provided on the EMC product CD.
Update the NetWorker software on the client or server.
Verify that the "Name to Address" resolution is correct. Test by running nslookup using the fully qualified domain name of the computer. On Windows systems, this verification also can be performed from the Network control panel.
Specify the same version of RPC for lgtolmd that is used by the other backup services on the backup server. This can be specified by either:
Entering the following command at the command line:
# lgtolic -s hostname:rpc_number:rpc_version
Setting the LMD_VERSION environment variable.